Text thousands of customers in minutes, or chat with one in real time.
XaaS Techs Texter is our own business texting platform. Send bulk SMS campaigns, schedule announcements and hold real-time two-way conversations with customers, all from one simple dashboard, managed and supported by XaaS Techs.
The fastest way to reach your customers
People keep their phones within reach all day, and text messages are typically read within minutes. That makes SMS ideal for time-sensitive offers, same-day announcements, reminders and quick customer service.
XaaS Techs Texter combines mass texting and one-to-one messaging in a single platform. Announce a sale to your entire list in the morning, then answer customer replies in the chat center all afternoon, without juggling personal phones or separate apps.
What businesses use it for
- Product availability and limited-time offers
- Event, opening-hours and holiday announcements
- Appointment and pickup reminders
- Two-way customer service by text
- Service updates and urgent notices
- Re-engaging past customers
Everything you need to text at scale
Features drawn directly from the XaaS Techs Texter platform.
Bulk SMS campaigns
Send one message to your full active contact list from the database, or upload a CSV of numbers for a one-off campaign.
Scheduled campaigns
Set a send time and let the background scheduler dispatch automatically, with a live countdown and progress tracking.
Smart batch sending
Messages go out in controlled batches with configurable limits, protecting deliverability and keeping large sends reliable.
Chat center
Real-time two-way conversations in one shared inbox. Unread messages rise to the top, conversations auto-refresh, and you can search by name or number.
Quick 1:1 texts
Send an individual SMS in seconds. New numbers are looked up and saved to your directory automatically.
Contact directory
Search, add and edit contacts, toggle whether each contact is eligible for campaigns, and record an opt-out note or status reason.
Automatic clean-up
Duplicate numbers are de-duplicated so each person receives one message, and invalid numbers are excluded automatically.
Opt-out management
Replies like STOP mark contacts inactive so they are excluded from future campaigns, with an opt-out status auditor.
Delivery reports
Filter inbound and outbound messages by status (delivered, queued, received, failed) and export to CSV.
Unread message alerts
A live dashboard shows contacts, messages and unread conversations, and hourly, daily or weekly email summaries make sure no reply is missed.
Voice greeting
A text-to-speech greeting answers callers who dial your texting number.
Multi-user access
Create logins for team members with secure, individually managed accounts.
Your website fills your lists automatically
Our email and SMS marketing services connect to your website. When visitors fill out a contact or quote form, chat with your website assistant, or sign up for updates, their contact details are captured automatically, so your lists keep growing without manual data entry.
Contacts can then be segmented and reached by email, SMS or both, using the channel that fits the message. Opt-outs are respected on every channel.
- Website forms and chat feed your contact lists
- No copy-and-paste or spreadsheet imports
- Consent captured with every new subscriber
- Email and SMS working from the same audience
Website forms
Contact, quote and sign-up forms
Website chat
Leads from your chat assistant
Email campaigns
Newsletters and promotions
SMS campaigns
Texts and real-time chat
Launch business texting in four steps
Consult
We review your goals, audience and message types, and recommend a sending plan.
Register & set up
We set up your business texting number, carrier registration and your Texter account.
Import & connect
We import your opted-in contacts and connect your website forms and chat.
Send & support
You start texting, and our team supports you with training, reporting and best practices.
Texting done the right way
Business texting is regulated. We build compliance into your setup so your messages get delivered and your business stays protected.
Consent first
Only text people who have given permission, and keep a record of how they opted in.
STOP means stop
Opt-out replies are processed automatically and those contacts are excluded from future sends.
Carrier registration
US carriers require business texting numbers to be registered (A2P 10DLC). We guide you through it.
Respectful timing
Schedule messages during reasonable local hours and identify your business in every message.
Frequently asked questions
Can I send bulk texts and chat one-on-one in the same system?
Yes. XaaS Techs Texter includes bulk and scheduled campaigns plus a real-time chat center for two-way conversations with individual customers.
How do contacts get into the system?
You can add contacts manually, upload a CSV, or have them captured automatically from your website forms and chat. New numbers you text are saved to your directory automatically.
What happens if someone replies STOP?
The contact is marked inactive and excluded from future campaigns. You can review opt-out status in the platform at any time.
Do duplicate numbers get multiple messages?
No. Duplicates are de-duplicated before sending, so each phone number receives one message per campaign, and invalid numbers are skipped.
Can I schedule a campaign for later?
Yes. Write your message, choose a send time, and the scheduler sends it automatically with live progress tracking.
Which numbers can I text?
The platform is designed for US and Canadian mobile numbers. Talk to us about other regions.
Is texting customers legal?
Yes, with the right consent and practices. Laws such as the TCPA and carrier rules require permission for marketing texts, clear identification and an easy way to opt out. We help you set this up correctly.
See XaaS Techs Texter in action
Book a free demo. We will show you bulk campaigns, scheduling and the real-time chat center, and recommend a plan for your business.