Accounts & Requests
How to request new hardware or software
How to request new computers, accessories or software so they are purchased, configured and secured correctly.
Self-help article2 min readHelp is one ticket away
What to include
- Who the equipment or software is for
- What you need and why, for example "a laptop for a new designer" or "Adobe Acrobat for editing PDFs"
- When you need it
- Any budget or approval details from your manager
What happens next
- We recommend the right option and provide a quote if needed.
- Once approved, we order and configure the device or license.
- We enroll the device in management and security tools.
- We deliver it, help you sign in and transfer your files.
Please do not install software you downloaded yourself on company devices. Unapproved software is a common source of malware and licensing problems.
Still need help?
If these steps did not solve the problem, our team is ready to help.
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