Cybersecurity
Recognizing payment and wire fraud scams
Criminals impersonate executives, vendors and clients to redirect payments. A simple verification habit stops most of these scams.
Self-help article3 min readHelp is one ticket away
Common scams
- An "urgent" request from the CEO or owner to send a payment or buy gift cards
- A vendor email saying their bank details have changed
- A fake invoice that looks almost identical to a real one
- Closing or escrow instructions with new wiring details
Always verify
- Stop. Urgency and secrecy are major red flags.
- Call the requester using a phone number you already have on file, never one in the email.
- Confirm the amount and bank details verbally before sending any payment.
- Get a second approval for any change to payment or banking information.
If you sent money to a fraudulent account, call your bank immediately and ask them to recall the transfer, then call XaaS Techs. Speed matters.
You can also report the incident to the FBI Internet Crime Complaint Center at ic3.gov.
Still need help?
If these steps did not solve the problem, our team is ready to help.
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