Website Services
How to request a website change
How clients on our website hosting or maintenance plans can request text, image or page updates.
Self-help article2 min readHelp is one ticket away
Submit a request
- Submit a support ticket with the subject "Website change".
- Include the page address (URL) for each change.
- Describe exactly what to change, or attach a document with the new text.
- Attach any new images or logos in the highest quality you have.
- Tell us if there is a deadline, such as a promotion or event date.
Helpful tips
- Group several small changes into one ticket
- Mark up a screenshot to show exactly where a change goes
- Send final, approved wording to avoid extra revision rounds
Larger projects, such as new pages, redesigns or new features, may be quoted separately. We will let you know before starting any work outside your plan.
Still need help?
If these steps did not solve the problem, our team is ready to help.
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