Proactive IT management that keeps your business running.
Stop paying for problems after they happen. XaaS Techs monitors, maintains and supports your entire IT environment for one predictable monthly fee, so downtime drops and productivity climbs.
Your IT department, without the overhead
Technology is the backbone of every modern business, but hiring, training and retaining a full in-house IT team is expensive. Break-fix support is worse: you only get help after something fails, and every call comes with an unpredictable bill.
Our managed IT services give you a complete team of specialists for a flat monthly fee. We take a proactive approach, monitoring, managing and optimizing your technology around the clock, so you can focus on growing your business.
Whether you need fully managed IT or co-managed support that extends your internal team, we scale to fit.
Managed IT vs. break-fix
- Predictable monthly cost instead of surprise invoices
- Problems prevented, not just repaired
- Security, backup and patching included
- Documented environment you own
- A partner incentivized to keep you running
Comprehensive IT coverage, end to end
Everything you need to keep users productive and systems secure.
Help desk & user support
Fast remote support for everyday issues, from password resets to application errors, plus on-site help when needed.
Remote monitoring & management
Our RMM platform watches servers, workstations and network devices 24/7 and alerts us to problems early.
Patch & update management
Operating systems and third-party applications are patched on a tested schedule to close security gaps.
Network management
Firewalls, switches, Wi-Fi and VPNs configured, monitored and maintained for performance and security.
Device & endpoint management
Laptops, desktops and mobile devices enrolled, secured and managed with Microsoft Intune.
User onboarding & offboarding
New hires productive on day one and departing users removed securely, every time.
Backup & disaster recovery
Automated backups of servers, Microsoft 365 and critical data, with regular restore testing.
Vendor management
We deal with your ISP, phone, printer and software vendors, so you do not have to.
vCIO & IT strategy
Technology roadmaps, budgeting and quarterly business reviews aligned to your goals.
How we take over your IT, smoothly
Discover
We audit your network, devices, accounts, software and security, and identify urgent risks.
Stabilize
We fix critical issues, deploy monitoring and security tools, and verify backups.
Document
Every system, password vault, vendor and process is documented, and the documentation is yours.
Optimize
Ongoing improvements, user training and quarterly strategy reviews keep IT aligned with growth.
What changes when IT is managed properly
Less downtime
Proactive maintenance means fewer outages and interruptions.
Predictable budget
One monthly fee covers support, maintenance and core security.
Stronger security
Hardened systems, patched software and continuous monitoring.
Room to grow
Scalable IT that supports new hires, offices and tools without friction.
Frequently asked questions
What is included in managed IT services?
Our plans include 24/7 monitoring, unlimited remote help desk support, patch management, network and device management, user onboarding and offboarding, backup monitoring, vendor management and strategic IT planning. On-site support and advanced security can be added based on your needs.
How is managed IT priced?
Most plans are priced per user or per device per month, so costs scale predictably with your team. We provide a clear proposal after a free assessment.
Can you work with our existing IT staff?
Yes. Our co-managed IT option gives your internal team enterprise tools, after-hours coverage and extra expertise while they keep ownership of day-to-day priorities.
Do you provide on-site support?
Yes. We provide on-site support throughout the San Gabriel Valley and greater Southern California, and resolve most issues remotely for speed.
Is there a long-term contract?
We offer flexible agreements. Ask us about terms during your consultation; our goal is to earn your business every month.
Pair managed IT with
Ready to stop worrying about IT?
Book a free, no-pressure IT assessment. We will review your security, backups and Microsoft 365 setup and give you a clear plan, whether or not you work with us.