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Trust Center

Trust, security and transparency at every level.

As your IT provider, we hold the keys to your systems. We take that responsibility seriously. Here is how XaaS Techs protects your environment, your data and your privacy.

Covina-based, serving SoCal24/7 monitoringMicrosoft 365 & Azure experts
Our practices

How we safeguard client environments

Strong authentication

Multi-factor authentication is required for our staff on client and internal systems.

Least-privilege access

Technicians receive only the access needed for their role, and access is reviewed regularly.

Encrypted credential management

Client credentials are stored in an encrypted vault, never in spreadsheets or email.

Logged remote sessions

Remote support sessions are secured and logged for accountability.

Change management

Significant changes are planned, documented and communicated in advance.

Incident response

A defined process to contain, investigate and communicate about security events.

Privacy

Your data stays yours

We access client data only to deliver the services you request. Documentation we create about your environment belongs to you and is provided on request, including if you ever decide to leave.

  • No sale of client data
  • Transparent documentation ownership
  • Clear offboarding process

Policies

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Accessibility Statement

Have a security question for us?

Prospective clients can request more detail about our security practices during the evaluation process.