Terms of Service

These Terms of Service ("Terms") govern your access to and use of www.xaastechs.com, our client portal and related online resources (the "Website") operated by XaaS Techs LLC ("XaaS Techs," "we," "us" or "our"), a California limited liability company. By using the Website you agree to these Terms. If you do not agree, please do not use the Website.

1. Our services and client agreements

The Website provides information about our managed IT, cybersecurity, cloud, compliance, website and SEO services. Professional services are provided only under a separate written agreement, such as a Master Services Agreement, statement of work or proposal accepted by both parties (a "Client Agreement"). If these Terms conflict with a Client Agreement, the Client Agreement controls. Website content, including pricing references and service descriptions, is informational and is not an offer that can be accepted without a Client Agreement.

2. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract to use the Website. If you access the client portal, you are responsible for keeping your credentials confidential, using multi-factor authentication where offered, and for all activity under your account. Notify us immediately of any unauthorized use.

3. Acceptable use

You agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to the Website, portal, our systems or any client systems
• Probe, scan or test the vulnerability of our systems without written permission
• Introduce malware or interfere with the operation or security of the Website
• Scrape, copy or harvest content or data by automated means without permission
• Submit false information or impersonate any person or business

4. Intellectual property

The Website and its content, including text, graphics, logos, designs and code, are owned by XaaS Techs or its licensors and are protected by copyright, trademark and other laws. You may view and print pages for your internal business use. You may not reproduce, modify, distribute or create derivative works without our written permission. Microsoft, Azure, Microsoft 365, Copilot and other third-party names are trademarks of their respective owners and are used for identification only; their use does not imply endorsement.

5. Information you submit

When you submit inquiries or other information, you confirm it is accurate and that you have the right to share it. Our handling of personal information is described in our Privacy Policy. Do not send passwords or highly sensitive information through website forms.

6. Third-party links and services

The Website may link to third-party websites and tools. We do not control and are not responsible for their content, policies or practices.

7. Disclaimers

The Website and its content are provided "as is" and "as available" for general information only. Content about cybersecurity, compliance frameworks (such as HIPAA, PCI DSS, CMMC, NIST and SOC 2) and insurance is not legal, compliance or insurance advice. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Website will be uninterrupted, error-free or free of harmful components.

8. Limitation of liability

To the fullest extent permitted by law, XaaS Techs and its members, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data or goodwill, arising from your use of or inability to use the Website. Our total liability for any claim relating to the Website will not exceed one hundred U.S. dollars (US$100). These limits do not apply to liability that cannot be limited under applicable law, and they do not change any liability terms in a Client Agreement.

9. Indemnification

You agree to indemnify and hold harmless XaaS Techs from claims, losses and expenses, including reasonable attorneys' fees, arising from your violation of these Terms or misuse of the Website.

10. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Before filing a claim, you agree to contact us and try in good faith to resolve the dispute informally for at least 30 days. Any dispute that is not resolved will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and we consent to the jurisdiction of those courts.

11. Electronic communications

By using the Website or emailing us, you consent to receive communications from us electronically, and you agree that electronic notices satisfy any requirement that communications be in writing. You may opt out of marketing emails at any time using the unsubscribe link.

12. Notice to California consumers

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

13. Changes, severability and contact

We may update these Terms by posting a revised version with a new effective date. Continued use of the Website after changes means you accept them. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. Questions about these Terms can be sent to:

XaaS Techs LLC
945 Damato Dr, Covina, CA 91724
Email: info@xaastechs.com
Phone: (626) 412-8113